Welcome to the first step of your home-buying journey, let Mortgage Star guide the way
We know the world of mortgages can be confusing so we make it simple for you, with our straightforward advice and application process.
Mortgage Services
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First Time Buyer
I’m looking to purchase my first home and do not own any other properties.
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Remortgage
I currently own the property that I live in but would like to refinance it.
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Home Mover
I currently own a property that I live in, but I would like to sell or Let this one and buy a new property to live in.
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Investment
I own, or am hoping to purchase, a property purely for investment purposes, such as a Buy-to-Let property.
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Equity release
I am aged 55 or over and would like to release some of the money that is currently tied up in the equity my home.
Customer Reviews
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I’m so glad I was referred to Mortgage star. Jenny was so helpful! Informative and super quick with any questions we had. Would definitely recommend using their services
Alex H - June 2024
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Jenny was amazing. She was so informative, ensured we understood everything and she went and got us the best deal. I definitely would recommend using her. Thank you for all your hard work!!
Korina - March 2024
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Jenny is a gem of a mortgage advisor who is professional and always freindly. She talked us through all our mortgage options and made the whole prcoess a lot less daunting than we had initially imagined it would be! She explained every step of the process and her commitment to us saved us a further £4,300 over 2 years when the interest rate dropped! She was on the ball and wasted no time in updating us to lock in the new rate. I highly recommend Jenny and MortgageStar and very much look forward to using her again when our current term comes to an end.
Chirag R - March 2024
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This is the third time we have been through the process of looking for a mortgage deal and this is the first time that we have fully understood everything that we were being told and advised. The difference this time being that we used Mortgage Star and Jenny who really simplifies things to make them easy for anyone to understand. With Jenny you don't just get a broker you get a bespoke service ensuring that you get the best deal for you and your financial situation. Jenny is by far the best broker we have used and we highly recommend her services to anyone looking for a mortgage. Thank you Jenny for the money that you have saved us.
Mark B - February 2024
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My Husband and I used Jenny to help buy our first house! We had no idea what the process was or what half of it meant... Jenny was always there to respond and advise every step of the way! I've heard stories of people buying properties and having nightmares... but not us! Jenny helped make it seamless. She ensured we were getting the best deal out there and that we understood all the legal jargon! Her access to Fix my legals was brilliant as it made things so much smoother. Overall, the communication was brilliant, and I definitely recommend. Thanks Jenny
Samantha M - January 2024
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Jenny was a massive help with my property purchase. As a first time buyer there were lots of questions but she was extremely supportive, always available to answer questions and offered excellent advice. Would highly recommend!
Tom C - December 2023
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We have had the best experience with Jenny, she kept us in the loop at all times and was always there to answer any questions we had along the way. Anything we was unsure of she was there to explain it so that we understood everything as much as possible. Buying a house always seemed so stressful, but Jenny made sure everything went as smooth as possible and we are so grateful to her! Not only did she exceed our expectations of buying a house with her, but she went above and beyond to check in with us afterwards, and was extremely kind enough to send us a welcome gift We could not recommend Jenny enough! Thank you for everything you have done for our family and our new house!
Tiffany O - December 2023
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Mortgage Star (Jenny) is fantastic! She supported me through the whole process of my remortgage.She was available, knowledgeable, transparent, and secured me a great mortgage deal. Highly recommend!
Stiven M - November 2023
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Another seamless remortgage processed with Mortgage Star. Jenny contacted me proactively to advise she believed there would be a rate increase and that we should look to secure a deal ASAP. Within 24 hours, we had shared all the required information and had secured the best deal on the market. 5 days later, the rate we secured had gone up over 1.5%. Jenny being so proactive resulted in us saving thousands of pounds over our mortgage term - thank you. If you’re looking for a proactive, knowledgeable and easy to work with broker - defo get in touch!
Rob T - October 2023
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The clue is in the name - Jenny is literally a star ! After many failed mortgage applications with other brokers / she bent over backwards to get us our mortgage and also managed to secure us a fantastic rate! After being constantly ignored by brokers in the past - we were blown away at how efficient and responsive she was and went out of her way to continuously update us throughout the process. We cannot recommend her enough and if you're thinking of using Mortgage Star for your mortgage - GO FOR IT !
Hannah G - October 2023
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Jen has sorted out our past 2 remortgages after being recommend by a family friend. She’s excellent, communication is first class, she explains everything in simple terms, talked us through the process, what would be required by when, double checked all the paper work, provided rough timescales etc. She also gave a complete breakdown of all the offers (of which she found rates we couldn’t find either direct or with our previous broker) and talking our financial situation into account secured us our mortgages first time round! Her charges were also cheaper than most brokers we spoke to and was flexible re: meeting timings. I have recommended Jen to other family members who are equally as impressed with how simple she made both their remortgage new mortgage applications.
John A - September 2023
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Very thorough, very helpful and very friendly to deal with. Jenny took the worry and difficulty out of my remortgage and got us a great deal. Would highly recommend.
Daniel B - September 2023
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Jenny was always on the end of the phone when we needed her and managed to get us a deal locked in before another rate rise which has saved us a fortune,,, will be back when this term ends! Professional and knowledgable even when she was on holiday!
Chris D - September 2023
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Jenny is an amazing broker. She assisted me constantly with great professionalism and patience giving me excellent advice. I cannot recommend Mortgage Star enough.
Tiziana N - August 2023
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Mortgage Star helped us secure a mortgage, they guided us through the process, and we felt comfortable asking any questions, and raising queries. Multiple options were provided, to ensure we made the most informed decision for us. Personable, professional and fantastic advisors, highly recommend!
Natalie B - August 2023
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We couldn’t recommend Mortgage Star enough. Jenny’s knowledge and professionalism really put our minds at rest during these uncertain times. She went above and beyond to ensure we had secured the best rate possible. We will definitely use Mortgage Star again when it is time to renew.
Sophie J - August 2023
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There are not enough words to say how grateful I am to Jenny at Mortgage Star. I had been told by another mortgage broker that I couldn’t get a mortgage and I was devastated as I’d already found the property I wanted. I was given Jenny’s number with glowing reviews and from the very first time I spoke to her, I could see how passionate she was about helping me and I fully trusted that she would do everything she could to try and make it all possible. Fast forward 3 months, I have just exchanged and am completing tomorrow on the property I had my heart set on from the beginning. There is absolutely no doubt that this never would have happened if it wasn’t for Jenny. She is just incredible and always so lovely and helpful. Thank you Jenny, for everything!
Leonie A - August 2023
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Jenny helped me and my partner with advice throughout the stressful home buying process. Although we didn’t have the best experience with our solicitors, Jenny was a constant pillar of support. From the start, she provided a great introduction with separate face time calls with my partner & I. She also set up a Whatsapp group between the 3 of us so no matter the day or time we had a constant open line of communication with her. Sometimes we would message on a Sunday and not expect a response but Jenny would be straight on it! She is completely dedicated to her customers and making the process as easy as possible. She also helped us with setting up life and home insurances which for first-time buyers it was amazing to hear the advice she had as we were completely new to the process. Even since completing if we have needed to change anything she has offered to call to assist us. Jenny goes above and beyond to provide a fantastic service & I would recommend her to anyone who is looking to begin the mortgage journey.
Taylor M - August 2023
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Jenny has been fantastic in arranging and securing the best mortgage for us. Her flexibility in meeting us at times that suit us was above and beyond. She talked us through every detail of the offers available and encouraged us to ask questions to clarify anything we were unsure about. I cannot recommend her highly enough. A consummate professional who I look forward to working with in the future. Thank you!
Caoimhe H - June 2022
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Jenny was fantastic. I was in a real hole after previous lender took an age to process mortgage by which time I had chosen to take redundancy. They wouldn't proceed without latest payslip even though given payslips 6 months prior. This was for a btl mortgage and Jenny was able to source a specialist lender who was willing to lend and meant I was able to save the property I so dearly wanted to purchase. Jenny does everything she can to understand your needs and find the right product for you.
Bartley H - June 2022
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Jenny was incredible throughout the entire process of purchasing my first home. Even going above and beyond to make sure it was completed as quick as possible. I’ll certainly be working with Jenny in the future. Thank you for everything!✨
Samuel H - April 2022
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Jenny has recently helped with our remortgage and securing us the best rate after originally helping us with our first mortgage. Jenny is always available to answer any questions and guide us through the process. Thank you for all your help once again ☺️
Megan S - June 2023
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Arrange an appointment
Leave us your details or give us a call to book in your appointment with us.
07904447418
Jenny@mortgagestar.co.uk